FAQS

Do you have minium order Qty for DIFLoose Lay?

The minimum order quantity is 1 box which is 2.167sqm.

What is the warranty for DIF Loose Lay?

WARRANTY

25 year Residential Warranty

15 year Commercial Warranty

Conditions of Warranty:

The warranty only covers the original purchaser and cannot be transferred. Proof of purchase is required to claim a warranty. The product should have been installed and maintained appropriately, damaged caused by external factors including but not limited to sunlight, water, moisture, stains, heat or hydrostatic pressure won’t be cover in warranty. Modifications to product, wilful or accidental damage is not cover in warranty. Damaged caused by poor installation or unsuitable subfloor condition is not cover in warranty. Appropriate protection has to be use to avoid heavy point loading to the floor. Normal wear and tear is not cover in warranty.

How do I place an order?

You can place order at the store or via email to info@difloors.com.au

Can I order Loose Lay Vinyl floor with delivery?

Yes you can..

Please contact our office via contact form to get delivery cost?

Can you deliver my order ?

Yes, We can deliver to Metropolitan area.
Please contact our office to get delivery cost.

What is the general turnaround time?

You can pick up from our warehouse on our business hours. With delivery, product will be despatch in 2 business days ( depending upon stock availability)

What payment method do you accept?

You can pay via Direct deposit, Eftpos, (Master & Visa card) There is surcharge for credit of 1.5% for standard cards and 2.5% for Premium cards.